Privacy Policy

Effective Date: September 4, 2024

This Privacy Policy describes how Mikqa.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site. By using our Site, you agree to the terms of this Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us:

• Contact: contact page
• Phone: +1 208 262 3380

Information We Collect

We collect personal information to provide and improve our services. The information collected may vary depending on your interaction with the Site.

1. Personal Information: When you register or make a purchase, we may collect the following:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed through secure third-party services)

2. Device Information: Automatically collected when you visit the Site:

• IP address
• Browser type and version
• Time zone settings
• Operating system
• Referring/exit pages
• Date/time of visit

3. Order Information: Includes all details necessary to process your order, such as items purchased, payment information, and delivery details.

4. Cookies and Tracking Technologies: We use cookies to collect information about your interaction with the Site to enhance your user experience. Cookies help us understand how you use our services, track your preferences, and deliver relevant content.

How We Use Your Information

We use the information we collect in the following ways:

• To Fulfill Orders: Your information helps us process your transactions, deliver your products, and provide customer support.
• To Improve Our Services: We analyze usage data to enhance the quality of our Site, services, and customer experience.
• Marketing: With your consent, we may send promotional emails about new products, services, and offers. You can opt-out at any time by following the instructions in these emails.
• To Prevent Fraud: We may use your data to prevent and address fraud and other potential security breaches.

Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following instances:

• Service Providers: We may share information with trusted third-party companies that help us operate our business (e.g., payment processors, hosting providers). These third parties are obligated to keep your information confidential and secure.
• Legal Compliance: We may share your information to comply with applicable laws, regulations, or legal proceedings if required.

Behavioral Advertising

We may use your information to serve you personalized ads based on your browsing activity on our Site. For example, we may use services like Google Analytics and Facebook Ads to understand your preferences and deliver targeted content. You can manage your ad preferences or opt-out through these platforms.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you make a purchase, we will retain your order information for our records unless you request its deletion.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If you believe a child has provided us with personal data, please contact us, and we will delete such information.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request corrections to your personal data.
• Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
• Objection: You have the right to object to the processing of your personal data.
• Data Portability: You have the right to request that we transfer your data to another provider.

To exercise any of these rights, please contact us at support@mikqa.com. We will respond to your request within one month.

Cookies

Cookies are small text files stored on your device that help us provide a better user experience by remembering your preferences and enhancing the functionality of the Site. You can disable cookies in your browser settings, but this may affect the functionality of the Site.

Third-Party Services

We use third-party services such as Google Analytics and Facebook Ads. These third-party providers may collect and use your information under their respective privacy policies. We encourage you to review these policies to understand how your data is handled.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with a new effective date. Please review this page regularly to stay informed.

Do Not Track Signals

We do not alter our data collection and use practices when we detect a “Do Not Track” signal from your browser.

Security

We implement appropriate security measures to protect your personal data. However, no system is entirely secure, and we cannot guarantee the security of your data. By using our Site, you acknowledge this risk.

Complaints

If you believe your privacy rights have been violated, please contact us. If you are not satisfied with our response, you may file a complaint with the relevant data protection authority.